Support

Software (RM) Support

To utilize Calroc’s internal IT support, you are required to install the following software.
Note: Only Calroc devices are supported for remote access.

Windows: Download RMM Support Tool

Linux: RMM Support Software is available through command line:

sudo wget -O – “https://HelpdeskSupport849857232.servicedesk.atera.com/api/utils/AgentInstallScript/Linux/001Q3000001tR8fIAE?customerId=1” | sudo bash

Mac OS: Download RMM Support Package

Support Tickets

Submit a support ticket online and our team will connect with you within 4 business hours: View or Create New Ticket